Privacy Policy
Last Updated: 15 Dec 2025
Harken Innovations Private Limited (“Harken”, “we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you access our website, mobile applications (including Kashbook), and services.
This Privacy Policy complies with:
- Digital Personal Data Protection (DPDP) Act, 2023 – India
- Information Technology Act, 2000
- Google Play Developer Program Policies
1. Company Information
Company Name: Harken Innovations Private Limited
Registered Address:
No.154/128, Kakkan Colony,
Nungambakkam, Chennai – 600 034,
Tamil Nadu, India
📧 info@harkeninnovations.com
📞 +91 9962699258
2. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Name
- Email address
- Mobile number
- Business name and address
- GST number (if applicable)
- Login credentials (stored in encrypted form)
b. Business & Usage Data
- Invoice, billing, and transaction data
- Customer and product details entered by users
- Application usage statistics and feature interaction
c. Technical Information
- Device information
- IP address
- Browser type
- Operating system
- Application version and crash logs
3. How We Use Your Information
- Provide, operate, and maintain our software and services
- Create and manage user accounts
- Process subscriptions, payments, and billing
- Generate invoices and reports
- Provide customer support
- Improve application performance and user experience
- Send service-related notifications
- Comply with legal and regulatory requirements
4. Legal Basis for Processing (DPDP Act)
We process personal data based on one or more of the following legal grounds:
- User consent
- Performance of a lawful contract
- Compliance with legal obligations
- Legitimate business purposes
Users may withdraw consent at any time, subject to applicable legal or contractual restrictions.
5. Data Sharing & Disclosure
We do not sell personal data. Information may be shared only with:
- Authorized payment gateway providers
- Cloud hosting and infrastructure providers
- Analytics and crash-reporting service providers
- Government authorities or regulators when required by law
All third parties are required to adhere to appropriate data protection and confidentiality standards.
6. Data Storage & Security
- Data is stored on secure servers with access controls
- Reasonable administrative, technical, and physical safeguards are implemented
- No system can guarantee absolute security despite best efforts
7. Data Retention
We retain personal data only for:
- The duration required to provide services
- Legal, accounting, and compliance obligations
- Until a user requests deletion, subject to legal requirements
8. User Rights (DPDP Act – India)
Users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Withdraw consent
- Seek grievance redressal
Requests may be submitted to 📧 info@harkeninnovations.com.
9. Cookies & Tracking Technologies
- We may use cookies or similar technologies for analytics and functionality
- Users can manage cookie preferences through browser settings
- Mobile applications may use SDKs compliant with Google Play policies
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
11. Third-Party Links & Services
Our website or applications may contain links to third-party services. We are not responsible for their privacy practices or content.
12. International Data Transfers
If personal data is processed outside India, we ensure reasonable safeguards are in place as required under applicable data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website and applications. Continued use of services indicates acceptance of the updated policy.
14. Contact & Grievance Officer
Harken Innovations Private Limited
📧 info@harkeninnovations.com
📞 +91 9962699258